Privacy Policy
How ImagArt AI protects and respects your personal data
1. Introduction
ImagArt AI ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service at imagartai.com.
By using ImagArt AI, you consent to our privacy practices. If you disagree, please do not use our Service.
2. Information We Collect
Account Information:
- Full name and email address
- Phone number (optional)
- Password (encrypted)
- Profile picture (optional)
- Account creation date
Billing Information:
- Billing name and address
- Payment method (processed by secure third parties)
- Transaction history
- Subscription details
Usage Data:
- Generated images and prompts
- Search and generation history
- Feature usage and preferences
- Login times and session information
Device & Technical Data:
- Device type and operating system
- Browser type and version
- IP address
- Geolocation (if permitted)
3. How We Use Your Information
Service Delivery:
- Create and maintain your account
- Process subscriptions and payments
- Deliver image generation service
- Provide customer support
Service Improvement:
- Analyze user behavior and preferences
- Improve platform features
- Enhance user experience
- Conduct research and testing
Security & Compliance:
- Detect and prevent fraud
- Protect against unauthorized access
- Enforce Terms of Use
- Comply with legal obligations
4. Data Retention
- Account Data: Retained while your account is active; deleted within 30 days of deletion request
- Generated Images: Retained as long as you want; available for download even after cancellation
- Payment Information: Retained for tax/accounting (typically 7 years)
- Support Communications: Retained for 1-2 years for service improvement
5. Data Security
We protect data with:
- Encryption: SSL/TLS in transit, AES-256 at rest
- Access Controls: Role-based restrictions
- Authentication: Two-factor authentication is available
- Firewalls: Network protection and intrusion detection
- Monitoring: Continuous security monitoring
- Regular Audits: Third-party security assessments
6. Data Sharing & Disclosure
Service Providers: Payment processors (Stripe), email services, analytics tools (Google Analytics), customer support platforms, and cloud hosting providers. All are bound by confidentiality agreements.
Legal Requirements: We disclose information if required by law, responding to government requests, protecting safety, enforcing Terms, or protecting intellectual property.
Business Transfers: If ImagArt AI is acquired or merged, your data may transfer to the successor.
7. User Rights & Data Subject Requests
GDPR Rights (EU/EEA/UK):
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request data deletion ("Right to be Forgotten")
- Data Portability: Receive data in a structured format
- Object: Oppose certain processing activities
CCPA Rights (California):
- Know: What personal information is collected
- Delete: Request deletion of your information
- Opt-Out: Opt out of "sale" or "sharing" of information
- Correct: Request correction of inaccurate information
8. How to Exercise Your Rights
Submit data subject requests to:
Email: privacy@imagartai.com
Phone: +213672635599
Address: Algiers, Algeria
Response Time: GDPR: 30 days (+ 60 day extension if complex); CCPA: 45 days
9. Do Not Sell My Personal Information (CCPA)
Our Commitment: ImagArt AI does NOT sell personal information. We do not sell your data to third parties for money or share data for compensation.
10. Marketing & Communications
We send marketing emails if you opted in during registration or consented to your preferences. You can unsubscribe by clicking the unsubscribe link in emails, updating preferences in your account, or emailing privacy@imagartai.com.
We always send transactional emails (account updates, password resets, receipts) regardless of marketing preferences.
11. International Data Transfers
Data Location: We operate in Algeria and may store data in Algeria, the European Union, the United States (with adequate safeguards), or other jurisdictions as needed.
GDPR Data Transfers: For EU personal data, we use Standard Contractual Clauses and conduct Transfer Impact Assessments.
12. Third-Party Services & Social Media
If you sign up with Google, Facebook, or other providers, we access only authorized information. You control what data is shared and can disconnect accounts anytime. We don't control third-party privacy practices—review their policies independently.
13. Policy Updates
We notify you of changes via our website. Material changes require email notification. Continued use means acceptance. You can delete your account if dissatisfied.
14. Contact Us
Questions About Privacy:
Email: privacy@imagartai.com
Support: support@imagartai.com
Legal: legal@imagartai.com
Phone: +213672635599
Address: Algiers, Algeria
Data Protection Officer (GDPR): dpo@imagartai.com
For users in the European Union, you also have the right to complain to your local data protection authority.
This Privacy Policy is designed to comply with major privacy regulations, including GDPR, CCPA, and other applicable laws. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.